Xola allows you to sell individual listings as gifts as well as custom dollar amounts. The emails below are the communications that will go out on your behalf. Should the purchaser choose to send this email to him or herself, they will receive the same email.
What's covered in this article:
Custom dollar amount gift certificate- Recipient
Listing-specific gift certificate- Recipient
Custom dollar amount gift certificate- Recipient
A gift certificate for the recipient of a custom dollar amount gift certificate:
Subject Line: [Name of sender] sent you a Gift Certificate
- The Gift Code in the top right is used like a coupon code.
- The customer clicks Redeem to be taken to your website where they can proceed through checkout for an experience as normal.
- The gift certificate specifies that the customer can use the money towards three experiences between September 1st and October 1st.
- At checkout, the customer clicks Have a code? to apply the gift certificate. As long as it meets the specified criteria, the code will apply.
- Instructions on how to use the gift code are included at the bottom of the email.
Listing-specific gift certificate- Recipient
The email below is a gift certificate for the recipient of a listing-specific gift certificate:
Subject Line: [Name of sender] sent you a Gift Certificate
- The Gift Code in the top right is used like a coupon code.
- The customer clicks Redeem to be taken to your website where they can proceed through checkout for an experience as normal.
- The gift certificate specifies that the customer can use the money towards the Times Square tour. In your Gift Preferences you can specify whether or not customers can use a listing-specific gift towards one experience or all your offerings.
- Instructions on how to use the gift code are included at the bottom of the email.
- At checkout, the customer clicks Have a code? to apply the gift certificate. As long as it meets the specified criteria, the code will apply.
Gift purchased email- Admin
When your customer purchases any type of gift certificate, you will receive the following email:
Subject Line: Xola - Gift purchased