We’re excited for you to start using the most powerful booking and marketing tools to help you operate your business more efficiently and drive revenue growth.
Xola makes complex software intuitive. We've built the quickest and easiest reservation workflows for you to provide a great experience for both staff and guests. That means increased web conversion rates and purchases, more significant revenues, decreased phone times, and streamlined in-person guest management.
These step-by-step articles on getting started break down all of the things you need to do when setting up Xola. You can go through the process by yourself or with as much or as little guidance as you need. Just know that you are not alone. If you get stuck, we’re here. Simply email us at support@xola.com or use the Xola Dashboard chat feature, and someone from our Customer Support Team will jump in to help.
Here’s what we’ll cover:
- Account Setup: The account profile article walks you through entering information that identifies your company and enables Xola to process payments.
- Product Setup: Follow along with the product article to set up experiences for each of your products. The product experience is where you can really let your personality shine with engaging images, thoughtful descriptions, and flexible options.
- First Purchase: You're ready to make a reservation with Xola. The article on walk-up and phone purchases shows how easy it is for your customers to make a reservation in person or as a walk-up.
- Reservation Management: Reservations can change as quickly as the weather does. This article covers the most common reservation workflows so that you are ready when your guests arrive.
- Xola Installation: Installing Xola buttons on your website is fast and easy. Our button installation article will walk you through what you need to know to complete it.
- Equipment Resources: If your reservation availability is based on equipment, our equipment resource article will show you how to configure that equipment within Xola.
- Reporting: Congratulations! You're off to a great start! The reporting article guides you through using the analytics system to see the detailed inner workings of your business.
Getting Started Checklist
Okay, we're almost ready to go! You can review this guide to get a feel for setting up and operating your business with Xola, or you can use it as a workbook while onboarding. If you want to follow along during onboarding, we'll just need you to collect a few things before starting.
- Your Xola account credentials — needed if you want to follow along with your data
- Your company contact information
- The company logo
- Company banking information (Payment details can be set up later)
- Tax information (information needed for your 1099k)
- A list of your products and ideas for:
- A photo that captures the spirit of your product experience
- A simple description of the experience (about the size of a tweet)
- A detailed description of the experience
- Pricing for your experience
- A list of the equipment that you use (it's ok if you don't have any)
- A list of the guides that run your experiences
- Access to the back end of your dev or sandbox website
Xola Account Login
It's time, let's log into your Xola account and get started.