Adjusting Capacity or Blacking-out a Timeslot

There are many reasons you may find yourself needing to make adjustments to an event's set capacity. Maybe a customer shows up to a fully booked event with a surprise plus one, so you need to add a seat to the event to book that extra person in. Or maybe one of your guides calls in sick, so you need to make their event time slot unavailable. Whatever the case, you can make adjustments to the capacity of single events without affecting the rest of your schedule by using the + and - buttons in a time slot or the Edit Capacity button in the trip roster. 


What's covered in this article:


List View

  1. Select the row of the time slot whose capacity you want to adjust, and you'll be taken to the event roster.
  2. Use the + and - buttons to adjust the capacity up or down.
  3. OR hit the Edit Capacity button. 
    • Cap Capacity: The event's capacity will be updated to the number of bookings already made and will no longer accept any new bookings.
    • Blackout Event: A blackout schedule will be created for this event. This event will no longer accept bookings and will not be displayed in the dashboard

Note: Changes to capacity are made in real-time and saved automatically, so you're all set

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Day, Week and Month View

  1. Select the time slot whose capacity you want to adjust > Click the blue gear icon> Select View Roster.
  2. Use the + and - buttons to adjust the seat count up or down or select "cap event" to prevent future bookings for this time slot. 
  3. OR hit the Edit Capacity button. 
    • Cap Capacity: The event's capacity will be updated to the number of bookings already made and will no longer accept any new bookings.
    • Blackout Event: A blackout schedule will be created for this event. This event will no longer accept bookings and will not be displayed in the dashboard

Note: Changes to capacity are made in real-time and saved automatically, so you're all set

 

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Mobile App

  1. From the dashboard, select the row that pertains to the event you would like to adjust. 
  2. Select the Gear icon. You will see a menu of possible actions appear for that event. 
  3. Use the + and - buttons to adjust the seat count up or down.
  4. OR toggle the reduce capacity to zero

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