Changing Credit Card Descriptor

What will show up on your customers credit card statement will depend greatly on their bank account. In most cases, a bank will have three fields:

  • Company Name
  • Description
  • Amount

In Xola, those three fields are pulled from the following areas:

  • Company Name = CC Statement Descriptor
  • Description = Name of Listing
  • Amount = Price paid on transaction

Changing your Credit Card Descriptor

  1. Sign in as the primary account administrator or user with administrative privileges.
  2. Select the Settings tab in the top navigation bar.
  3. Select Basic Info from the left hand navigation.
  4. Fill out the ‘CC Statement Descriptor’ text box.
  5. Select the Save button at the bottom.

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