This article will go over the steps of assigning a guide to an event. Please note that you can add guides both to empty trips (to plan ahead) or reserved trips. Instructions on how to create a new guide can be found here.
- In the Dashboard, locate the timeslot that you would like to add a guide to and click into it to access the roster.
- To assign one or multiple guides to a trip, click Guides and tick off the guides from the drop-down menu who will be taking out this trip and click save.
- Depending on your notification preferences, guides will be notified when they are assigned to a trip. Twelve hours prior to this tour, the guide will receive a copy of the roster at the email address provided in Guide Management. If the tour is sooner than 12 hours away, the guide will receive the email immediately.
- To unassign a guide from a trip, simply click the Guides dropdown, untick the guide's name and click save. The guide will receive an email notifying them that they are no longer assigned to the trip.