During checkout Xola collects name, email, and phone number. Xola will always send the confirmation via email. With our SMS Notifications feature you can also send notifications via Text Messaging (SMS).
Xola Automatic SMS
To set up SMS Communication you will first enable it through the App Store by navigating to App Store > Text Communication (SMS) > Click "Install" > Agree to the terms of service.
Note: If you need help in getting access to this feature, you can reach out to email@example.com.
Once your account has been enabled for SMS, you can follow the steps below to configure automatic SMS notifications.
- Navigate to Settings > Notifications.
- Under Sent to My Customers, check the boxes for confirmations and notifications that you would like to send to your customers via SMS.
You will also have the option to send manual SMS messages to an individual customer, to a day's bookings, or a specific event. Click here to learn more
Xola Escape Games Example
Xola Escapes has the following Email and SMS Notification setup:
A customer booking the Epic Escape Listing will receive the following SMS notifications to their phone.
Booking Confirmation, Booking Modification, & Booking Cancellation