Customers & Communication
From the time someone books an experience with you to the days that follow its completion, the ability to communicate with your customer base is vital. Xola is designed to help you with the most pivotal parts of this process - ranging from trip confirmation, where you’ll pass along important details like meeting location, special instructions, and receipt of payment, to linking your customers to sites like TripAdvisor so that they can tell the world about their (life changing) experience. Xola doesn’t just help you with communication, it also helps you keep your customer database organized. This might mean quickly searching through your records for a former guest, or exporting a list of your customers for marketing purposes. Either way, you’ll spend less time record keeping and more time doing what you love (providing awesome experiences).
- List of Emails Your Customer Will Receive
- Confirmation Email
- Reminder email to customer
- Booking canceled email to customer
- Booking update email to customer
- Booking canceled email to Main Account Administrator