There are a number of reasons that your customer may need a new copy of their confirmation email - They can't find the original in their cluttered inbox, it was sent to an incorrect email address, or you've added additional charges or refunds of which they'd like a record. Follow the steps below to resend the confirmation email to the customer's email that you have on file.
Resend the Confirmation Email
- In the Purchases tab, navigate into the purchase of the customer to whom you would like to resend a confirmation email.
- Under Booking Details, click Resend Email.
- The customer will immediately be sent the most up-to-date version of their confirmation email, including the most recent information on amount paid, balance owed, and summary of transactions.