Resend a Confirmation Email

There are a number of reasons that your customer may need a new copy of their confirmation email - They can't find the original in their cluttered inbox, it was sent to an incorrect email address, or you've added additional charges or refunds of which they'd like a record. Follow the steps below to resend the confirmation email to the customer's email that you have on file.

Resend the Confirmation Email

  1. In the Purchases tab, navigate into the purchase of the customer to whom you would like to resend a confirmation email.
  2. Under Booking Details, click Resend Email.
  3. The customer will immediately be sent the most up-to-date version of their confirmation email, including the most recent information on amount paid, balance owed, and summary of transactions.

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