Adjust the Balance of a Gift

From the Purchases Tab, you can increase or decrease the value of a Gift Certificate. It's important to note that this adjustment does not affect the total amount paid by the purchaser of the Gift. Any change made will only affect the redeemable value of the Gift Code.

Great Idea For: Running a discounted gift campaign (Hello Holidays?)

  1. Search for the Gift in the Purchases Tab
    You can search by Name, Email, Gift Code, or Purchase Date.
  2. Select Adjust Balance
    • Choose Increase or Decrease.
    • Input the amount that you would like to Increase or Decrease the Gift's Value by.
    • Add a comment (optional).
  3. Save Changes to Balance
    • Your Gift's new value will now be displayed, along with original purchase value, amount redeemed, and recognized / deferred income.

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