Purchase a Gift in the Xola Back Office

Any Xola user with access to the Dashboard can make a back office gift purchase for a customer. This article details how to make the following back office purchases:

Listing as a gift
Fixed or Variable Priced gifts
Custom Dollar Amount gifts


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Purchase a Listing as a Gift

  1. Navigate to the Dashboard and click the downward-facing arrow next to the Book button.
  2. Select Purchase a Gift.
  3. In the window that opens, adjust for the number of gift certificates the purchaser would like to buy. Then click Continue.
  4. Enter in the purchaser and recipient contact information, then click Continue.
  5. Select whether you would like the gift certificate email to be sent to the purchaser or recipient's email address.
  6. Select the method of payment for the gift purchaser. If it's a credit card, enter in the details.
  7. Click Pay.
  8. The purchaser will be sent the gift receipt and the purchaser or recipient will be sent the gift confirmation as indicated. The gift will appear in the Purchases and Gift / Store Credits tab in your Xola account.

Purchase a Fixed or Variable Price Gift

  1. Navigate to the Dashboard and click the downward-facing arrow next to the Book button.
  2. Select Purchase a Gift.
  3. Select the gift certificate.

Fixed Price: In the window that opens, select the Fixed Price gift. It will default to show the total gift value to the recipient and the discount given to the gift purchaser.

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Variable Price: In the window that opens, select a Variable Price gift. Enter in the dollar amount that the customer would like to put on the gift certificate. If the dollar amount meets the Minimum Price the dollar or percentage off discount will apply to the purchaser.

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  1. Enter in the purchaser and recipient contact information, then click Continue.
  2. Select whether you would like the gift certificate email to be sent to the purchaser or recipient's email address.
  3. Select the method of payment for the gift purchaser. If it's a credit card, enter in the details.
  4. Click Pay.
  5. The purchaser will be sent the gift receipt and the purchaser or recipient will be sent the gift confirmation as indicated. The gift will appear in the Purchases and Gift / Store Credits tab in your Xola account.

Purchase a Custom Dollar Amount Gift

  1. Navigate to the Dashboard and click the downward-facing arrow next to the Book button.
  2. Select Purchase a Gift.
  3. In the Custom Dollar Amount field, enter the exact dollar amount the purchaser would like to put on this gift certificate.

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  1. Enter in the purchaser and recipient contact information, then click Continue.
  2. Select whether you would like the gift certificate email to be sent to the purchaser or recipient's email address.
  3. Select the method of payment for the gift purchaser. If it's a credit card, enter in the details.
  4. Click Pay.
  5. The purchaser will be sent the gift receipt and the purchaser or recipient will be sent the gift confirmation as indicated. The gift will appear in the Purchases and Gift / Store Credits tab in your Xola account.


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